DOCUMENT:Q275870 13-JUN-2001 [sna] TITLE :Erroneous Query by Win9x SNA Client Causes DNS Event Errors PRODUCT :Microsoft SNA Server PROD/VER::3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbDSupport kbsna300sp1 kbsna300sp2 kbsna300sp3 kbsna300sp4 sna4 kbsna400sp1 kbsna400sp2 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== If more than eight sponsor servers are configured in the Client Configuration list box, two different results may occur depending on which SNA Server client is being used. For SNA Server Microsoft Windows NT Clients: The client attempts to locate the first eight servers in the sponsor list. The client does not attempt to locate any additional servers that are listed. For SNA Server Microsoft Windows 95 and Microsoft Windows 98 Clients: The client performs the same as the Windows NT client for the first seven servers. However, if there are more than eight servers configured in the client, when trying the eight server, it concatenates all remaining server names from the list to one single string, as follows: Find server (server8) (server9) (server10)...(server15) IP address The gethostbyname function does not find this invalid server on the network. CAUSE ===== The SNA Server Windows 95, Windows 98, and Windows NT client does not properly truncate the sponsor server list after reaching the maximum of eight sponsor servers. NOTE: The behavior described for the Windows NT SNA Server client is correct behavior. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 3.0 (all Service Packs), 4.0, 4.0 SP1, 4.0 SP2 and 4.0 SP3. This problem was first corrected in SNA Server 4.0 Service Pack 4. MORE INFORMATION ================ MAXSPONSORS - Maximum allowable sponsor server entries in client = 8 Additional query words: Snabase sp1 sp2 sp3 service pack 1 2 3 ====================================================================== Keywords : kbDSupport kbsna300sp1 kbsna300sp2 kbsna300sp3 kbsna300sp4 sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ300SP2 kbSNAServ300SP4 Version : :3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.