DOCUMENT:Q273975 12-JUN-2001 [sna] TITLE :Opening Multiple SLI Sessions May Cause Some to Stop Responding PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbDSupport kbsna sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== If a Win32 SNA Server application opens multiple logical unit (LU) sessions at the same time by calling SLI_OPEN, some SLI_OPEN requests may stop responding (hang) and never complete. SNA Application LUA API tracing shows that the underlying RUI_INIT is completed for every SLI_OPEN that was issued, but one or more SLI_OPEN requests may fail to complete. CAUSE ===== A timing window within the Winsli32.dll code can result in SLI_OPEN hanging if the RUI_INIT callback happens before the verb returns control. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack WORKAROUND ========== Reduce the number of SLI_OPEN requests that are issued at the same time, or serialize all SLI_OPEN requests. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 4.0, 4.0 SP1, 4.0 SP2, and 4.0 SP3. This problem was first corrected in SNA Server 4.0 Service Pack 4. Additional query words: ====================================================================== Keywords : kbDSupport kbsna sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 Version : WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.