DOCUMENT:Q271917 08-MAY-2002 [winnt] TITLE :Read-Only File Appears to Be Deleted from NFS Share But Is Not PRODUCT :Microsoft Windows NT PROD/VER::2.0 OPER/SYS: KEYWORDS:kbenv kbtool kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows Services for UNIX, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to delete a read-only file from a mapped network file system (NFS) share by using Windows Explorer or from a command prompt, the file may appear to have been deleted. However, the file may reappear if you press F5 to refresh Windows Explorer, or if you use the dir command at a command prompt. CAUSE ===== This problem can occur when a logic error generates an incorrect status report that indicates the file deletion was successful when it was not. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows Services for UNIX service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ----------------------------------------------------------------- 10/13/2000 01:21a 5.2000.328.7 168,960 Nfsclnt.exe Intel 10/13/2000 01:21a 5.2000.328.7 316,192 Nfsrdr.sys Intel NOTE: This fix has been included in Q-article Q274427 and you need to reference the article to pull down the hotfix. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbenv kbtool kbui Technology : kbWinServiceUNIX200 kbWinServiceUNIXSearch Version : :2.0 Hardware : ALPHA x86 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.