DOCUMENT:Q269272 08-MAY-2002 [winnt] TITLE :Mail Client Address List Truncated Using "Mailto:" Link PRODUCT :Microsoft Windows NT PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a OPER/SYS: KEYWORDS:kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a ------------------------------------------------------------------------------- SYMPTOMS ======== When you click a hyperlink that uses a "Mailto" Uniform Resource Locator (URL) with a recipient list that exceeds 260 characters, a truncated address list may be created in the e-mail program that is started (such as Microsoft Outlook or Microsoft Outlook Express). CAUSE ===== This is a Windows NT 4.0 limitation. The URL is passed to a Windows NT 4.0 shell function (ShellExecute) to create a process for the mail client to run under. The Shell function passes the address list as a parameter and the variable used for that parameter is declared as a fixed size buffer (260 bytes). When the mail client is started and the address list is passed as a parameter, the address list is limited to 260 bytes. RESOLUTION ========== One possible workaround is to place the members of the recipient list in a distribution list and reference the distribution list alias in the "Mailto" URL. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This issue does not occur in Microsoft Windows 2000. Additional query words: ====================================================================== Keywords : kbWinNT400PreSP7Fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTW400sp6 kbWinNTW400SP6a Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.