DOCUMENT:Q265096 10-AUG-2001 [winnt] TITLE :"Stop 41" Error Message Occurs and Event 2000 Is Logged PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kb3rdparty kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Windows NT Server, you may receive the following error message: Stop 00000041 (0x00001000 0x00007924 0x00000420 0x00038f53) NOTE: The parameters may vary. In addition, event ID 2000 messages with error codes of C000009A are reported in the system event log, with the following message: STATUS_INSUFFICIENT_RESOURCES ((NTSTATUS)0xC000009AL). CAUSE ===== Both the event message and the error message occur because the non-paged pool memory resource is depleted. (Windows NT 4.0 contains a maximum of 128 MB of non-paged pool memory, and Windows 2000 has a maximum of 256 MB.) The non-paged pool leak is caused by the Emulex Fiber SCSI controller driver (Elxsli2.sys). MORE INFORMATION ================ Emulex is in the process of addressing this issue. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : kb3rdparty kberrmsg Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.