DOCUMENT:Q264812 11-JUN-2002 [winnt] TITLE :Client Add Pack Does Not Recognize Small Business Server PRODUCT :Microsoft Windows NT PROD/VER::4.0,4.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft BackOffice Small Business Server versions 4.0, 4.0a ------------------------------------------------------------------------------- SYMPTOMS ======== When you are installing Small Business Server 4.0 (SBS) on a computer running Microsoft Windows NT Server 4.0, and you try to install the Client Add Pack, you may not be able to do so and you may receive the following error message: Your computer is not running Microsoft BackOffice Small Business Server. You can only add licenses to a computer running Small Business Server. CAUSE ===== This behavior is by design. You cannot install the SBS Client Add Pack on a Windows NT Server 4.0 that was not initially installed as an SBS Server. RESOLUTION ========== If the SBS install was converted to full Windows NT Server, you cannot apply additional SBS Client Add Packs. You can only install SBS Client Add Pack on a valid SBS Server. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSBServSearch kbSBServ400 kbSBServ400a Version : :4.0,4.0a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.