DOCUMENT:Q264484 08-MAY-2002 [iis] TITLE :Word Tables Not Indexed Correctly When Adjacent Cells Have Digit PRODUCT :Internet Information Server PROD/VER::2.0,2000 OPER/SYS: KEYWORDS:kbWin2000PreSP2Fix kbWin2000SP2Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server version 2.0 - Indexing Service, included with: - Microsoft Windows 2000 Professional - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Server - Microsoft Windows 2000 Datacenter Server ------------------------------------------------------------------------------- SYMPTOMS ======== If adjacent cells in a Microsoft Word table contain digits (for example, word1,2word), Index Server 2.0 and Indexing Service 3.0 incorrectly index the table so that you cannot query on word1 or 2word. CAUSE ===== The OffFilt.dll filter represents tables with a comma. This makes it impossible for the Brute Force Tokenizer (BFT) to distinguish between a comma-separated number and two numbers in a table. Therefore, if two adjacent cells have numeric values (F0043291 and 8PCMC4), they are stored as one word (F0043291,8PCMC4). There is no way to query each value individually. RESOLUTION ========== Windows 2000 ------------ To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, please see the following article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack The English version of this fix should have the following file attributes or later: Date Time Version Size File name ----------------------------------------------------- 08-Sep-2000 13:54 2000.7.28.0 229,442 Offfilt.dll Windows NT, Windows 95, Windows 98, Windows ME ---------------------------------------------- A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ---------------------------------------------------------------------- 28-Jul-2000 15:49 2000.7.28.0 229,442 OffFilt.dll Windows NT 28-Jul-2000 16:16 2000.7.28.0 229,442 OffFilt.dll Windows 95/98/ME WORKAROUND ========== If you manually add a blank space between the trailing commas and the word in question, you can index and query the document. You can also query on the value of the two columns. STATUS ====== Windows 2000 ------------ Microsoft has confirmed this to be a problem in Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2. Windows NT, Windows 95, Windows 98, Windows ME ---------------------------------------------- Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbWin2000PreSP2Fix kbWin2000SP2Fix Technology : kbIdxServSearch kbAudDeveloper kbIdxServ100 Version : :2.0,2000 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.