DOCUMENT:Q263063 06-AUG-2002 [sms] TITLE :Site Component Manager May Attempt to Install Components PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbConfig kbMMC kbServer kbsms200 kbsms200bug kbCAP kbsmsAdminkbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If a Systems Management Server (SMS) administrator from an SMS site (for example, AAA) attempts to create a client access point (CAP) or secondary site on a computer that is already a site that has the SMS Executive service installed, but this computer belongs to a different SMS site (for example, BBB), the Site Component Manager from site AAA is unsuccessful. The Site Component Manager, however, does not remove the entry from the control file of site AAA and continues to attempt to install the CAP on site BBB. Errors may be logged in the Sitecomp.log file on every processing cycle. The Sitecomp.log file may have a "The computer is already a site system in site BBB" entry and the log file creates an error status for that component. CAUSE ===== This problem can occur because a CAP has a thread of the SMS Executive service called the SMS Inbox Manager Assistant. The SMS Executive service may only be controlled by a single SMS site and only a single instance of the SMS Executive service may be present on a computer. The Site Component Manager component of the SMS site can install the SMS Executive service on a computer that has been selected to be a CAP, unless an existing instance of the SMS Executive service already exists from another site. WORKAROUND ========== To work around this problem, do not enumerate any servers (that already exist as a site in another SMS site) as a CAP or secondary site in a SMS version 2.0 site. To recover from an unsuccessful attempt to install a CAP or secondary site on a server which is a site in another SMS site, remove the computer from the server which has been incorrectly selected from the list of sites (for example, site BBB). STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: prodsms ====================================================================== Keywords : kbConfig kbMMC kbServer kbsms200 kbsms200bug kbCAP kbsmsAdmin kbbuglist Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug kbinfo Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.