DOCUMENT:Q259702 06-AUG-2002 [sms] TITLE :SMS: Loss of Status Messages During Software Distribution PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP1,2.0 SP2 OPER/SYS: KEYWORDS:kbsms200fix kbReplMgr kbsms200sp2fix kbsms200preSP3fix kbsms200SP3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0 SP1, 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you advertise a program to a collection, some clients in your site may not report a status message stating whether the program was run successfully even though each client ran the program successfully and each component reported a status message (.svf file). Another symptom is the loss of any file encapsulated in a Replication Manager (.rpl) file. CAUSE ===== Replication Manager discards some .rpl files when the target component is not active. For example, status summaries received by a site in which the summarizers are disabled are deleted. This behavior is recorded in the Replication Manager log file (Replmgr.log) by the following entry: Component is not active, throw away replication file. Each deleted file is kept in a list and the list is not properly cleared. When Replication Manager deletes the files stored in the list, any new file created with a name already stored in the list can then be deleted. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3. Additional query words: prodsms ====================================================================== Keywords : kbsms200fix kbReplMgr kbsms200sp2fix kbsms200preSP3fix kbsms200SP3fix Technology : kbSMSSearch kbSMS200SP1 kbSMS200SP2 Version : :2.0 SP1,2.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.