DOCUMENT:Q259579 08-MAY-2002 [iis] TITLE :Cannot Search Words with Nonbreaking Hyphens PRODUCT :Internet Information Server PROD/VER::2.0,3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server version 2.0 - Microsoft Site Server version 3.0 - Indexing Service - Microsoft Word 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you search for Microsoft Word documents that contain words with nonbreaking hyphens (CTRL+HYPHEN), you may get unexpected results. For example, if a document contains the word "Schol-lers" (without the quotation marks) with a nonbreaking hyphen between "Schol " (without the quotation marks)and "lers" (without the quotation marks), the following query does not return the document: @Contents Schollers CAUSE ===== The Microsoft Office filter cannot handle the non-breaking hyphen. Therefore, in this example, "Schol " (without the quotation marks)and "lers" (without the quotation marks) are stored as separate strings in the catalog. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 or Site Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Version Size File name Platform ------------------------------------------- 2000.5.16.0 188,416 Offfilt.dll x86 STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : Technology : kbWordSearch kbSiteServSearch kbIdxServSearch kbAudDeveloper kbWord2000Search kbWord2000 kbZNotKeyword2 kbIdxServ100 kbIdxServ200 kbSiteServ300 Version : :2.0,3.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.