DOCUMENT:Q256318 06-AUG-2002 [winnt] TITLE :DNS Service Does Not Start When Notify Option Is Set PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbenv kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== Microsoft Domain Name Service (DNS) may not start and the following error messages may be recorded in the Event log: Event ID:501 Source:DNS DNS Server zone has a missing or corrupt zone type in registry. Fix type, or delete from registry and recreate with DnsAdmin. Event ID: 500 Source: DNS DNS Server zone has invalid or corrupt registry data. Delete it's registry data and recreate with DnsAdmin. Event ID: 7023 Source: Service Control Module The Microsoft DNS Server Service terminated with the following error: The data is invalid CAUSE ===== The Notify option may have been used on one or more of the automatically created zones. This occurs if an IP address is specified in the zone properties or the "Only Allow Access from Secondaries Included on Notify List" option is enabled. The following zones are automatically created and should not have any Notify options selected: 0.in-addr.arpa 127.in-addr.arpa 255.in-addr.arpa RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this problem, delete the pertinent automatically created zone from the registry by using Regedt32.exe. The zones are located in the following area: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DNS\Zones Click the zone, and then click Delete on the Edit menu. Quit Regedt32.exe, and then type the following line at a command prompt: net start dns The deleted zone is automatically created when the DNS service starts. STATUS ====== Microsoft has confirmed that this is a problem in the DNS service in Windows NT 4.0. MORE INFORMATION ================ Automatically created zones are not normally present in the registry. They are created when the DNS service is started. When the Notify option is set, however, the zone is present in the registry in location listed in the "Resolution" section. Additional query words: ====================================================================== Keywords : kbenv kberrmsg Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.