DOCUMENT:Q256203 14-MAY-2000 [sms] TITLE :SMS: Status Messages Are Not Displayed in SQL Server Database PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbenv kbsms200 kbsms200bug kbStatSum ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In some situations, you may notice that status messages are being reported in Systems Management Server (SMS), but the detailed messages that accompany the status messages are not displayed. CAUSE ===== This behavior can occur when you use Microsoft SQL Server 6.5 to run the SMS 2.0 database. By default, the SQL Server computer's system memory is set to 8,192 pages (or 16 MB). On Japanese computers, this can be insufficient for running certain SMS stored procedures because of the extra memory required for wide characters in the Japanese character set. WORKAROUND ========== To work around this issue, increase the amount of system memory available to SQL Server. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. MORE INFORMATION ================ Status messages allow administrators to monitor SMS system operations. Additional query words: prodsms ====================================================================== Keywords : kbenv kbsms200 kbsms200bug kbStatSum Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.