DOCUMENT:Q255832 06-AUG-2002 [iis] TITLE :HTTP Compressed Files Not Created in Temporary Folder PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbOSWin2000 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== No compressed files are stored in the temporary folder (also known as the cache directory), even though a client that supports HTTP compression has requested them. CAUSE ===== Internet Services were not restarted after HTTP compression was enabled. RESOLUTION ========== Restart Internet Services. To do this, perform the following steps: 1. Start the Internet Service Manager (ISM), which loads the Internet Information Server snap-in. 2. Right-click the computer name, and then click Restart IIS on the Context menu. 3. Select "Restart Internet Services on ", and then click OK. MORE INFORMATION ================ When a file is requested, the compressed copy is stored in a temporary folder, and then sent when further requests are received. Files are not compressed prior to receiving a request for them. Note: By default, the temporary folder is C:\WINNT\IIS Temporary Compressed Files. This is specified on the Service tab in the "WWW Service Master Properties for " dialog box in the IIS snap-in. Additional query words: iis 5 akz ====================================================================== Keywords : kbOSWin2000 Technology : kbiisSearch kbiis500 Version : winnt:5.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.