DOCUMENT:Q255201 08-AUG-2001 [winnt] TITLE :Cannot Log On to PDC After Unsuccessful Installation of NDS PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you remove an unsuccessful installation of Novell NetWare Directory Services on a primary domain controller (PDC) running Microsoft Windows NT Server 4.0, you may be unable to log on to the PDC and you may receive an error message citing Error C00000DF. CAUSE ===== This behavior can occur when the files Samlib.dll, Samsrv.dll, and Winlogon.exe are the incorrect version. RESOLUTION ========== To resolve this behavior, update the relevant files. Follow these steps: 1. Perform a parallel installation, including the same service pack that is installed for the original installation. 2. Start the computer to the parallel installation. 3. Start Windows Explorer, and then view the following files to see whether their date/time stamps are correct for the service pack installed for the original installation of Windows NT: Samlib.dll Samsrv.dll Winlogon.exe 4. Rename any of these files that do not have the correct date/time stamp, and then replace them with copies from the parallel installation. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.