DOCUMENT:Q254539 24-OCT-2000 [winnt] TITLE :INFO: HLP Files Not Supported on 64-Bit Windows PRODUCT :Microsoft Windows NT PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional ------------------------------------------------------------------------------- SUMMARY ======= Driver writers may provide driver Help files in Windows Help (*.hlp) format. However, because Windows Help was written to run on a 16-bit code base and does not support Unicode, it displays garbage characters for languages that use an extended character set (for example, Eastern European and Far Eastern languages). Further, Windows Help is not supported on the 64-bit code base. MORE INFORMATION ================ Microsoft recommends that driver providers convert their help files to HTML Help (*.chm) format. This new HTML Help format is supported both on 32-bit and 64-bit code bases. Additional query words: ====================================================================== Keywords : Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch Version : WINDOWS: Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.