DOCUMENT:Q254319 08-AUG-2001 [winnt] TITLE :Index Server Fails When it Is Installed on Cluster Server PRODUCT :Microsoft Windows NT PROD/VER::2000,4.0,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a - Microsoft Windows NT version 4.0 Option Pack - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Datacenter Server ------------------------------------------------------------------------------- SYMPTOMS ======== When you install the Windows NT 4.0 Option pack on a Cluster Server (MSCS), you must de-select Index Server as an installed component. Although Index Server can install correctly on MSCS, it does not failover or function properly. CAUSE ===== This issue occurs because Index Server is not a cluster-aware component and is not intended to run on a Cluster Server. If you attempt to install Index Server as a generic program, the catalog almost always become damaged when the service fails over. If you instead attempt to run Index Server locally on each node of the cluster, the catalog on the computer that owns the Web resources works and has data in it, but the catalog on the other computer will be empty. When the node that currently owns the Web site fails, the surviving node brings the Web site online and then begins to build the catalog. This causes a large amount of unnecessary disk activity and system resource usage to generate the catalog. RESOLUTION ========== To resolve this issue if it is necessary to implement a searching solution for Web sites on a Cluster Server, configure Index Server on a third computer, and then have it build a catalog of the clustered Web sites. Additional query words: ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400search kbwin2000Search kbWinAdvServSearch kbWinDataServSearch kbWinNTSEnt400SP6a kbWinNT400OptionPack Version : :2000,4.0,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.