DOCUMENT:Q253716 24-FEB-2000 [winnt] TITLE :Event ID 8020: DSMN Cannot Synchronize Users on a NetWare Server PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Services for NetWare version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== In the Event log, you receive the following error message: Event ID 8020 The synch agent services failed to modify account [username] on the NetWare server [servername] due to error 10256. DSMN is not able to synchronize any of the users on the NetWare server. Any new user added to NT and migrated to NetWare will work fine. CAUSE ===== This issue can occur when the DSMN server tries to synchronize the accounts on the NetWare server. The NetWare server refuses the request. The actual NetWare error is 255(xFF). RESOLUTION ========== To resolve this issue, you may need to delete the users from NetWare and migrate them again from Windows NT by fully synchronizing the NetWare server using DSMN. MORE INFORMATION ================ Microsoft recommends that you apply user rights on the NetWare server using Groups. When you delete a user from the NetWare server and DSMN is synchronized with that server the user and groups the user was in are added to the server again. Permissions you assigned to individual users are lost and need to be reapplied. Additional query words: DSMN sync synchronize netware ====================================================================== Keywords : kbenv kberrmsg kbnetwork Technology : kbServicesNetware400 kbServicesNetwareSearch Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.