DOCUMENT:Q253198 06-AUG-2002 [winnt] TITLE :Asterisk Before Preferred NetWare Server May Cause Problems PRODUCT :Microsoft Windows NT PROD/VER::4.0,4.0 SP5,4.0 SP6a OPER/SYS: KEYWORDS:kbenv kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 4.0, 4.0 SP6a - Microsoft Windows NT Server versions 4.0, 4.0 SP5, Terminal Server Edition - Microsoft Windows NT Server versions 4.0, 4.0 SP6a ------------------------------------------------------------------------------- SYMPTOMS ======== If you type a preferred NetWare server name that is preceded by a asterisk (*) but has no following backslash (\) and path, access violations may occur in services. CAUSE ===== When the preferred server is checked, the asterisk typically means that there will be a backslash following the name (for example: *\). Windows assumes that there will be a backslash and some text. Making this assumption causes Windows to access a null pointer. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Size File name Platform --------------------------------------------------- 06/07/2000 09:20p 163,600 Nwprovau.dll Intel 06/07/2000 09:20p 81,680 Nwwks.dll Intel STATUS ====== Microsoft has confirmed that this is a problem in Windows NT 4.0. Additional query words: ====================================================================== Keywords : kbenv kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServ400sp5 kbNTTermServSearch kbWinNTW400SP6a Version : :4.0,4.0 SP5,4.0 SP6a Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.