DOCUMENT:Q250597 24-OCT-2000 [winnt] TITLE :PRB: Windows 2000 CD Not Found Discover Program Is Started PRODUCT :Microsoft Windows NT PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbOSWin2000 kbDSupport ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Windows 2000 Professional is started for the first time, the Getting Started with Windows 2000 dialog box appears for each user. If you click Start to start the Discover Windows program, the Windows 2000 CD Not Found dialog box is displayed with the message "Please insert your Windows 2000 CD, and then Click OK. To run the Discover 2000 tour from a different location, Click Cancel." CAUSE ===== The Discover Windows program cannot find the Discover folder, which is on the Windows 2000 Professional CD-ROM (CD). RESOLUTION ========== To correct this problem, use one of the following resolutions: - Insert the Windows 2000 Professional CD in the CD-ROM drive of the local computer. When the Windows 2000 CD Not Found dialog box is displayed, click OK to run the Discover Windows program. -or- - If you want to start the Discover Windows program from a different location on the local hard disk, copy the Discover folder from the Windows 2000 Prefessional CD to the \%SystemRoot% folder on the local hard disk. When you start the Discover Windows program, click OK on the Windows 2000 CD Not Found dialog box. To run the Discover 2000 tour from a different location, click Cancel, and then click Cancel again. The Discover Tour Not Found dialog box is displayed with the message "The Discover Tour could not be located. Please indicate the location of the required files." Type the location of the files as "\%SystemRoot%" (without the quotation marks) in the text box to start the Discover Windows program from the local hard disk. You only need to do this once. The next time that you start the Discover Windows program, the Windows 2000 CD Not Found dialog box will not be displayed. STATUS ====== This behavior is by design. Additional query words: opk sbk discover win2k ====================================================================== Keywords : kbOSWin2000 kbDSupport Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.