DOCUMENT:Q249818 08-AUG-2001 [winnt] TITLE :"Protected Storage" Error with Windows 2000 Roaming Profiles PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kberrmsg kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to log on to a computer that is running Windows NT 4.0 and then use Microsoft Internet Explorer to complete a form, you may receive the following error message: Protected Storage Protected Storage uses your Windows password to protect your personal data. Protected Storage has detected data created with a previous version. To continue to use this data, enter your Windows password below. CAUSE ===== This error message occurs if you are using roaming profiles from a Microsoft Windows 2000-based computer and you have logged on to a computer that is running Windows NT 4.0 with the Internet Explorer AutoComplete feature enabled. RESOLUTION ========== To work around this issue, disable the AutoComplete feature for forms on your computer: 1. Start Internet Explorer. 2. On the Tools menu, click Internet Options. 3. Click the Content tab, and then click AutoComplete. 4. Click Forms, click OK, and then click OK. Additional query words: ====================================================================== Keywords : kberrmsg kbinterop Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.