DOCUMENT:Q249140 08-MAY-2002 [winnt] TITLE :AD Replication Unsuccessful Using Srvmgr in Windows 2000 Domain PRODUCT :Microsoft Windows NT PROD/VER:WINDOWS:; winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a OPER/SYS: KEYWORDS:kbnetwork kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional ------------------------------------------------------------------------------- SYMPTOMS ======== You can use Server Manager (Srvmgr.exe) to synchronize the user account database of a Windows NT 4.0 or Windows 2000 domain. If you use the Windows NT 4.0 version of Server Manager to trigger synchronization in a domain with a Windows 2000 primary domain controller (PDC), Active Directory replication may not work. You can use Replmon.exe to search for all domain controllers with unsuccessful replication. An example output follows: Active Directory Replication Domain Controller Replication Failure Output Printed at 12/3/1999 6:03:41 AM Below are the replication failures detected on Domain Controllers for this domain: Domain Controller Name: DCNAME00 Directory Partition: DC=domain,DC=corp Replication Partner: Domain\DCNAME01 Failure Code: 5 Failure Reason: Access is denied. Additionally, the Internet Service Manager (ISM) service on the server may not start and may display an SEC_E_LOGON_DENIED error code. CAUSE ===== This behavior occurs because the synchronization request generated by the Windows NT 4.0 version of Server Manager triggers a computer account password reset operation. After the password is changed, the PDC cannot establish a secure replication channel between itself and its partner domain controllers. RESOLUTION ========== A new version of Srvmgr.exe is available for use in mixed-mode domains, with Windows NT 4.0 and Windows 2000 domain controllers. This version of Srvmgr.exe checks to see if the PDC is a Windows 2000 domain controller. If it is a Windows 2000 domain controller, the password reset operation is not triggered. A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Time Size File name Platform ----------------------------------------------------- 12/23/1999 12:50p 211,216 Srvmgr.exe I386 12/23/1999 12:50p 305,936 Srvmgr.exe Alpha STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0. Additional query words: fail fails dc ====================================================================== Keywords : kbnetwork kbWinNT400PreSP7Fix Technology : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400 kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch Version : WINDOWS:; winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.