DOCUMENT:Q249081 13-JUN-2001 [sna] TITLE :Password Synchronization Triggers Occurrences of Event 1314 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbsna300sp1 kbsna300sp2 kbsna300sp3 kbsna300sp4 sna4 kbsna400sp1 kbsna400sp2 kbsna400sp ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA Host Account Synchronization service, also known as SNAHOSTPROCESS, is only required if automatic password synchronization is being used. This service is not necessary when using Single Sign-On (SSO) with manual password updates. If the SNAHOSTPROCSS is not being used (not installed or disabled), but the Host Account Manager (UDConfig.exe) is set up to replicate passwords, then anytime an end user changes their Windows NT password, the following event is recorded in the Event Viewer Application log: Event 1314 - Type:Warning Unable to locate a requested resource Supplied code 0x0 In a large client-install base where end users need to change their Windows NT passwords daily (typically due to account policy rules), it is very likely that there will be multiple occurrences of event 1314 in the Application log of the Event Viewer. CAUSE ===== When an end user changes their Windows NT password, the SNA Password Management Process (SNAPMP) attempts to locate the SNAHOSTPROCESS to pass the new Windows NT password to the AS/400 or host system. This attempt is made because the Host Account Manager is configured to replicate passwords. If the SNAHOSTPROCSS service is not installed or disabled, an event 1314 is logged to indicate that it could not locate the resource. RESOLUTION ========== If password synchronization is not needed, Microsoft recommends that you configure the Host Account Manager for mapped entries, instead of replicated entries. For example, if you are viewing the Host Account Manager: Use Windows NT Password = Replicated Use This Password = Mapped Additional query words: ====================================================================== Keywords : kbsna300sp1 kbsna300sp2 kbsna300sp3 kbsna300sp4 sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbfaq Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ300SP2 kbSNAServ300SP4 Version : WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.