DOCUMENT:Q248747 08-AUG-2001 [winnt] TITLE :Error Message: STOP 0x00000041 MUST_SUCCEED_POOL_EMPTY PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive a "STOP 0x00000041 MUST_SUCCEED_POOL_EMPTY" error message on a blue screen when the requested memory allocation cannot be satisfied for the NonPagedPoolMustSucceed pool type for the ExAllocatePoolWithTag function. RESOLUTION ========== If you receive this error message, verify the version of the third-party Ncrbynet.sys driver that is being used. The following version of the Ncrbynet.sys file is known to cause a memory leak condition with Windows NT: Ncrbynet.sys Tue Oct 26 11:37:23 1999 To resolve this issue, contact NCR Corporation for an updated driver. MORE INFORMATION ================ There is a limit of roughly 128 MB in Windows NT 4.0 on the amount of NonPaged Pool memory that is available to a system. This is a hard-coded value that cannot be modified. For additional information about the NonPagedPoolSize value, click the article number below to view the article in the Microsoft Knowledge Base: Q126402 PagedPoolSize and NonPagedPoolSize Values in Windows NT The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. REFERENCES ========== For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q177415 How to Use Poolmon to Troubleshoot Kernel Mode Memory Leaks Additional query words: ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.