DOCUMENT:Q248739 02-MAR-2001 [iis] TITLE :IIS Fails to Run on a Sysprep Cloned System PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Personal Web Server version 4.0 for NT Workstation version 4.0 - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Internet Information Server (IIS) and Personal Web Server (PWS) services fail to run on a system that was cloned by using SYSPREP. In addition, one of the following error messages may occur when you try to use the IIS or PWS Microsoft Management Console (MMC): Unable to enumerate files and directories because the following error occurred: The system cannot find the path specified. -or- Invalid configuration error occurred reading or setting configuration parameter. CAUSE ===== Each Windows NT Server 4.0 system that is installed or cloned by using SYSPREP has a unique machine key. When the IIS or PWS services are installed, the computer-specific entries created in the metabase are encrypted by using a session key, which is created from the unique machine key. Therefore, the cloned system fails to decrypt certain parts of the cloned metabase, which are essential in running the IIS and PWS services. WORKAROUND ========== If you must clone systems with IIS or PWS services installed, perform the cloning on the base Windows NT system, and then use the Windows NT Option Pack (NTOP) unattended installation as a post-clone activity. STATUS ====== This behavior is by design. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q219717 NTOP Has Not Been Tested with the Current Configuration. Additional query words: ====================================================================== Keywords : Technology : kbiisSearch kbiis400 kbPersWebServSearch kbZNotKeyword3 kbPersWebServ400NTW400 Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.