DOCUMENT:Q247660 06-AUG-2002 [winnt] TITLE :Error When Saving Routing & Remote Access Service Configuration PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kberrmsg kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to save your configuration in Routing and Remote Access Service (RRAS) Administrator, you may receive the following error message: An error occurred while backing up the configuration: The network name cannot be found. If you are saving the configuration of a remote computer, then the directory and drive in which you are saving the configuration must exist on both the local and remote computers. CAUSE ===== This behavior occurs if the ADMIN$ administrative network share is not present on your computer. RESOLUTION ========== To resolve this issue, re-share the %SystemRoot% folder (by default, the Winnt folder) and name the share ADMIN$. MORE INFORMATION ================ The ADMIN$ administrative network share is created by default in all Microsoft Windows NT installations. To save the configuration, RRAS Administrator creates the following files: Interfaces Parameters RouterManagers Phonebook .mpr In the situation described in this article, only the first three files are created. Additional query words: ====================================================================== Keywords : kberrmsg kbnetwork Technology : kbAudDeveloper kbRRASNTSearch kbRRASNT400 Version : winnt:4.0 Hardware : x86 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.