DOCUMENT:Q247567 10-AUG-2001 [winnt] TITLE :Service Pack 4 Switches Passed to Archive Do Not Work PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you want to install Windows NT Service Pack 4 in an unattended mode by use of the -u and -q switches, the installation may stop when the license agreement appears, possibly requiring operator input for the service pack installation to proceed. The -u and -q switches can be applied to the archive for Service Pack 4 (Sp4i386.exe) or to the Service Pack 4 update program (Update.exe) produced by expanding the archived service pack. The archive and the update program are able to interpret and accept the available switches. CAUSE ===== The issue can occur when switches are used with the archive and the .exe file extension is included. For example, if you run sp4i386.exe -u or -q, the license agreement is presented and the installation stops. RESOLUTION ========== To resolve this issue, when you applying Service Pack 4 by archive while using switches, do not use the .exe extension. Instead, use the following syntax, "sp4i386 -u" (without the quotation marks) or "sp4i386 -q" (without the quotation marks). MORE INFORMATION ================ The following are installation switches that can be used with the Sp4i386.exe archive or the Update.exe tool. The following syntax help is available by typing update "/?" (without the quotation marks), but only after the Update.exe tool. Note that /? does not work when passed to the Service Pack 4 Archive: UPDATE [-u] [-f] [-n] [-o] [-z] [-q] - -u unattended mode - -f forces other programs to close at shutdown - -n do not back up files for uninstallation - -o overwrite OEM files without prompting - -z do not reboot when installation is complete - -q quiet mode, no user interaction See the Readme.txt file included in the Service Pack 4 archive or on the Service Pack 4 CD-ROM for more information. Additional query words: ====================================================================== Keywords : kbtool Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.