DOCUMENT:Q247306 06-AUG-2002 [sms] TITLE :SMS: SMS 2.0 SP1 ICP1 Client Hotfix Bundle PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbsms200 kbsms200fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SUMMARY ======= Microsoft has released various hotfixes to correct specific issues for Systems Management Server (SMS) 2.0 clients. Microsoft has packaged these hotfixes into a single client hotfix bundle to simplify applying these hotfixes on an SMS 2.0 site that is running Service Pack 1 (SP1). This article will be updated as new hotfixes are added to this client bundle. The following section lists Microsoft Knowledge Base articles that document issues that are corrected in the Client Hotfix Bundle for SMS 2.0 SP1 with International Client Pack 1 (ICP1) for English, German, French, and Spanish. For additional information about each corrected problem in SMS 2.0 SP1, view the article in the Microsoft Knowledge Base. NOTE: You must apply SMS 2.0 ICP1 SP1 before you install this client bundle. Do not install this client bundle on sites that are not upgraded to SP1 or do not have ICP1 installed. Summary List for Client Hotfix Bundle for SMS 2.0 ICP1 SP1 ---------------------------------------------------------- Q239590 SMS: SMSCliToknAcct Connection Attempts to Mapped Drives in Path Q240980 SMS: Smscfg.cpl May Not Be Loaded with More Than 20 Network Adapters Q240250 Migration from SMS 1.2 to 2.0 Uninstalls LANDesk Remote Control Files Q240921 SMS: Smsapm32 May Consume 100 Percent CPU Time on Windows NT SMS Clients Q242489 SMS: Run-Time Error When Advertising MFC-Based Package Q244034 SMS: Windows 95/98 Clients Hang Opening E-mail Attachments or Associated Files Q239564 SMS: Client Components Reinstalled During Periodic Verification Q243189 SMS: %SMS_LOCAL_DIR%\MS\CORE\BIN Added to Path Multiple Times Q243681 SMS: Copy-Queue Causes 'Not Logged in' Requests on NetWare Servers Q244409 SMS: Access Account Security on Distribution Points May Be Applied Incorrectly in a Multiple-Domain Environment Q241279 SMS: Client Incorrectly Reported as Not Installed in the Administrator Console Q244410 SMS: Smsapm32 Uses SMSCliToknAcct& to Search Mapped Drives Listed in the Path Q238250 SMS: SMSCliSvcAcct& May Be Used When Netware Redirector Is Installed Q232653 SMS: SMSCliToknAcct& Locked Out When Hardware Inventory Is Enabled Q246164 SMS: Novell intraNetWare Login Dialog Box Appears During Hardware Inventory Q235205 SMS: Advertised Program Does Not Run with 10003 Status Message Q235808 SMS: Smsapm32.exe May Report Status Incorrectly If Package Starts Another Instance Q238762 SMS: Software Inventory Creation Date Is Incorrect in SMS Database Q239915 SMS: 'Insert Disk in Drive A:' Message During Hardware Inventory Q238144 Client Installation Corrupts Path Statement in Autoexec.bat MORE INFORMATION ================ A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The ICP1 version of this software update for SP1 should have the following file attributes or later: Date Time Size File name Platform Version ---------------------------------------------------------------------- 12/30/1999 09:34p 5,677 54831.sql Intel 12/02/1999 12:17a 233,824 Abnwcli.dll Intel 2.0.1380.1405 12/31/1999 02:15a 367,798 Apasetup.exe Intel 2.0.91.8 12/02/1999 12:16a 201,568 Bindcli9.dll Intel 2.0.1380.1405 12/02/1999 12:17a 260,448 Bindclin.dll Intel 2.0.1380.1405 12/02/1999 12:16a 254,816 Bindsvrn.dll Intel 2.0.1380.1405 12/02/1999 12:17a 160,592 Ccim32.dll Intel 2.0.1380.1405 12/02/1999 12:39a 1,328,228 Ccmcore.exe Intel 2.0.91.7 12/02/1999 12:39a 4,274,102 Clicore.exe Intel 2.0.91.7 11/04/1999 02:01a 70,000 Clisvc95.exe Intel 2.0.1380.1063 12/02/1999 12:17a 77,168 Clisvcl.exe Intel 2.0.1380.1405 11/04/1999 02:11a 268,753 Cliunins.exe Intel 2.0.91.3 10/05/1999 12:21a 67 Compver1053.ini Intel 10/11/1999 08:28p 67 Compver1054.ini Intel 11/10/1999 02:48a 67 Compver1070.ini Intel 11/11/1999 03:34a 67 Compver1072.ini Intel 01/04/2000 06:57p 67 Compver1110.ini Intel 12/03/1999 08:15p 65 Compver1405.ini Intel 01/11/2000 01:23a 67 Compver1407.ini Intel 11/12/1999 12:23a 67 Compver2.ini Intel 10/12/1999 11:31p 133,188 Dehinv32.exe Intel 2.0.91.3 12/02/1999 12:17a 158,048 Falclin.dll Intel 2.0.1380.1405 10/12/1999 11:31p 327,682 Inhinv32.exe Intel 2.0.91.3 11/06/1999 12:59a 277,953 Insinv32.exe Intel 2.0.91.3 11/04/1999 02:01a 66,928 Launch32.exe Intel 2.0.1380.1063 12/02/1999 12:16a 199,520 Mslmcli9.dll Intel 2.0.1380.1405 12/02/1999 12:17a 336,224 Mslmclin.dll Intel 2.0.1380.1405 12/02/1999 12:16a 335,712 Mslmsvrn.dll Intel 2.0.1380.1405 12/02/1999 12:16a 206,688 Ndscli9.dll Intel 2.0.1380.1405 12/02/1999 12:17a 270,176 Ndsclin.dll Intel 2.0.1380.1405 12/02/1999 12:16a 265,056 Ndssvrn.dll Intel 2.0.1380.1405 01/11/2000 12:52a 47,984 Odpsys32.exe Intel 2.0.1380.1407 01/11/2000 12:52a 55,664 Odpusr32.exe Intel 2.0.1380.1407 10/05/1999 12:17a 67,952 Progrm32.dll Intel 2.0.1380.1053 11/06/1999 12:56a 100,208 Sinv32.exe Intel 2.0.1380.1070 12/31/1999 02:13p 209,264 Smsapm32.exe Intel 2.0.1380.1097 10/11/1999 08:21p 15,680 Smscimp.dll Intel 2.0.1380.1054 11/04/1999 01:59a 291,856 Smsclreg.dll Intel 2.0.1380.1063 09/28/1999 11:29p 75,456 Sms_def.mof Intel 01/12/2000 12:30a 781,463 Swdist32.exe Intel 2.0.91.8 10/27/1999 08:50p 3,826,417 Wbemsdk.exe Intel 2.0.91.3 12/30/1999 09:34p 5,677 54831.sql Alpha 12/02/1999 12:17a 411,408 Abnwcli.dll Alpha 2.0.1380.1405 12/31/1999 02:15a 630,108 Apasetup.exe Alpha 2.0.91.8 12/02/1999 12:17a 256,272 Ccim32.dll Alpha 2.0.1380.1405 12/02/1999 12:40a 1,935,627 Ccmcore.exe Alpha 2.0.91.7 12/02/1999 12:40a 5,697,722 Clicore.exe Alpha 2.0.91.7 11/04/1999 02:00a 100,624 Clisvc95.exe Alpha 2.0.1380.1063 12/02/1999 12:17a 110,864 Clisvcl.exe Alpha 2.0.1380.1405 11/04/1999 02:12a 465,812 Cliunins.exe Alpha 2.0.91.3 10/05/1999 12:21a 67 Compver1053.ini INTEL 10/11/1999 08:28p 67 Compver1054.ini INTEL 11/10/1999 02:48a 67 Compver1070.ini INTEL 11/11/1999 03:34a 67 Compver1072.ini INTEL 01/04/2000 06:57p 67 Compver1110.ini INTEL 12/03/1999 08:15p 65 Compver1405.ini INTEL 01/11/2000 01:23a 67 Compver1407.ini INTEL 11/12/1999 12:23a 67 Compver2.ini Alpha 10/12/1999 11:32p 248,466 Dehinv32.exe Alpha 2.0.91.3 12/02/1999 12:17a 286,480 Falclin.dll Alpha 2.0.1380.1405 10/12/1999 11:32p 567,386 Inhinv32.exe Alpha 2.0.91.3 11/06/1999 12:59a 507,636 Insinv32.exe Alpha 2.0.91.3 11/04/1999 02:00a 97,040 Launch32.exe Alpha 2.0.1380.1063 12/02/1999 12:17a 576,272 Mslmclin.dll Alpha 2.0.1380.1405 12/02/1999 12:16a 573,712 Mslmsvrn.dll Alpha 2.0.1380.1405 01/11/2000 12:52a 68,880 Odpsys32.exe Alpha 2.0.1380.1407 01/11/2000 12:52a 78,096 Odpusr32.exe Alpha 2.0.1380.1407 10/05/1999 12:18a 112,912 Progrm32.dll Alpha 2.0.1380.1053 11/06/1999 12:56a 144,144 Sinv32.exe Alpha 2.0.1380.1070 09/24/1999 09:36p 280,336 Smsapm32.exe Alpha 2.0.1380.1043 10/11/1999 08:21p 25,872 Smscimp.dll Alpha 2.0.1380.1054 11/04/1999 02:00a 550,672 Smsclreg.dll Alpha 2.0.1380.1063 09/28/1999 11:29p 75,456 Sms_def.mof Alpha 01/11/2000 12:55a 836,151 Swdist32.exe Alpha 2.0.91.8 10/27/1999 08:52p 7,100,159 Wbemsdk.exe Alpha 2.0.91.3 NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. NOTE: When you apply this client hotfix bundle, you may need to temporarily disable Logon Discovery and Installation to prevent possible client file mismatches in a single-domain, multiple-site hierarchy. This can result in the existing senior site designation being lost. For additional information about special preparations before you apply this hotfix, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q238780 SMS: Best Practices for Applying Systems Management Server 2.0 SP1 Q235726 SMS: Specifying Senior Site for WinNT Logon Point Management Client Hotfix Bundle Installation --------------------------------- Method 1: Using the Hotfix Installer: NOTE: You can use this method only for Intel-based computers. 1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q247306.exe file is a Microsoft Windows Installer file that updates specific files on your site server. 2. Log on to your site server by using an account with administrative privileges. 3. On the site server, quit the SMS Administrator console. 4. Run the Q247306.exe file and follow the instructions in the wizard. You can run this file in Quiet mode using the /s switch. 5. The SMS services are stopped and restarted as part of the installation process. You need to stop the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services again before continuing to the next step. 6. From the SMS site database server, use a Microsoft SQL Server query tool (for example, Query Analyzer or ISQL/W) to open the 54831.sql script file. This file is located in the I386 subfolder that you created in step 1. This script is also documented in the Q247306q.txt file, which is created in the \Sms\Logs folder during the installation process. 7. Select the SMS database in the SQL Server query tool and run the script. If you use a common SQL Server computer for multiple site databases, apply this script to the site database that belongs to the primary site you are updating. 8. Restart the SMS site services. The new files are replicated to all logon points and client access points (CAPs). After all logon points and CAPs are updated, allow an additional 23 hours for clients to begin their update polling cycle. 9. WARNING: Editing the Compver.ini file incorrectly can cause serious problems that may orphan your clients or cause them to become out of synchronization with the site. Microsoft cannot guarantee that problems resulting from the incorrect use of the following step can be resolved. Use this step only if you have the specific component version problem that is described below. Continue with this step only after all clients are installed. This step is necessary only if the early revision of the hotfix for Q240921 was previously applied and your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20). Manually reset the component version in the Compver.ini file that is located in the \Sms\Inboxes\Clicomp.src\Base folder. Change the component version from 2.00.1380.2004 to 2.00.1380.1072). Method 2: Manual Installation: NOTE: You can use this method for both Intel-based and Alpha-based site servers. 1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q247306.exe file is a Microsoft Windows Installer file that updates specific files on your site server and can only be run on Intel-based machines. Refer to installation method 1 in this article for information about how to use the Q247306.exe file. 2. Quit the SMS Administrator console and stop all SMS services by using Control Panel. If the SMS_SITE_BACKUP service is running, stop it also. 3. Copy the following files from the hotfix I386 folder to the \Sms\Bin\I386 folder: Abnwcli.dll Bindcli9.dll Bindclin.dll Bindsvrn.dll Ccim32.dll Clisvcl.exe Falclin.dll Mslmcli9.dll Mslmclin.dll Mslmsvrn.dll Ndscli9.dll Ndsclin.dll Ndssvrn.dll Odpusr32.exe Odpsys32.exe Sinv32.exe Smsapm32.exe 4. If Alpha-based support is enabled on the primary site, copy the following files from the hotfix Alpha folder to the \Sms\Bin\Alpha folder: Abnwcli.dll Ccim32.dll Clisvcl.exe Falclin.dll Mslmclin.dll Mslmsvrn.dll Odpusr32.exe Odpsys32.exe Sinv32.exe Smsapm32.exe 5. Copy the following files from the appropriate subfolder to the \Sms\Inboxes\Clicomp.src\Base\ folder: Ccmcore.exe Clicore.exe 6. Copy the Apasetup.exe file from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Smsapm32\ folder. 7. Copy the following files from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Hinv\ folder: Inhinv32.exe Sms_def.mof 8. Copy the Insinv32.exe file from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Sinv\ folder. 9. Copy the Swdist32.exe file from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Swdist\ folder. 10. Copy the Wbemsdk.exe file from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Wbem\ folder. 11. WARNING: Editing the Compver.ini file incorrectly can cause serious problems that may orphan your clients or cause them to become out of synchronization with the site. Microsoft cannot guarantee that problems resulting from the incorrect use of the following step can be resolved. Use this step only if you have the specific component version problem described below. If your current SMS Client Base Component version is in the 1400 range (for example, 2.00.1380.14), replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Base folder with the Compver1405.ini file that is located in the hotfix bundle source folder after renaming this file to Compver.ini. 12. If your current SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20), replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Base folder with the Compver2.ini file located in the hotfix bundle source folder. Note that you must rename the Compver2.ini file to Compver.ini. 13. Replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Smsapm32 folder with the Compver1110.ini file located in the hotfix bundle source folder after renaming this file to Compver.ini. 14. Replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Hinv folder with the Compver1054.ini file located in the hotfix bundle source folder after renaming this file to Compver.ini. 15. Replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Sinv folder with the Compver1070.ini file located in the hotfix bundle source folder after renaming this file to Compver.ini. 16. Replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Swdist folder with the Compver1407.ini file located in the hotfix bundle source folder after renaming this file to Compver.ini. 17. From the SMS site database server, use a SQL Server query tool (for example, Query Analyzer or ISQL/W) to open the 54831.sql script file. This file is located in the appropriate folder in the hotfix subfolder you created in step 1. 18. Select the SMS database from within the SQL Server query tool and run the script. If you are using a common SQL Server computer for multiple site databases, apply this script to the site database that belongs to the primary site you are updating. 19. Restart the SMS site services. The new files are replicated to all logon points and CAPs. After all logon points and CAPs are updated, allow an additional 23 hours for clients to begin their update polling cycle. 20. Continue with this step only after all clients are installed. This step is necessary only if the early revision of the hotfix for Q240921 was previously applied and your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20). Manually reset the component version in the Compver.ini file located in the \Sms\Inboxes\Clicomp.src\Base folder. Change the component version from 2.00.1380.2004 to 2.00.1380.1072). Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : :2.0,2.0 SP1 Issue type : kbinfo Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.