DOCUMENT:Q247062 08-MAY-2002 [winnt] TITLE :Code Page 852 Not Working Since Windows NT 4.0 Service Pack 4 PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4,4.0 SP5,4.0 SP6 OPER/SYS: KEYWORDS:kbui kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 4.0 SP4, 4.0 SP5, 4.0 SP6 - Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5, 4.0 SP6 - Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5, 4.0 SP6 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Windows NT 4.0 Service Pack 4 and your computer is configured to use the Czech locale as the default, programs use code page 437 (U.S.). The Czech MS-DOS OEM code page is 852. You need this code page to correctly convert characters in MS-DOS programs. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Time Size File name Platform -------------------------------------------------- 11/24/99 10:48pm 27,097 country.sys Intel 11/24/99 10:47pm 27,097 country.sys Alpha STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbui kbWinNT400PreSP7Fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTS400sp6 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400search kbWinNTW400sp6 Version : winnt:4.0 SP4,4.0 SP5,4.0 SP6 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.