DOCUMENT:Q246497 08-AUG-2001 [winnt] TITLE :RAS Clients Cannot Resolve NetBIOS Names PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a server-assigned Internet Protocol (IP) address with a remote access client to connect to a Microsoft Windows NT Server 4.0-based remote access server, and you try to connect to resources on a remote network, network basic input/output (NetBIOS) name resolution may be unsuccessful. CAUSE ===== This behavior can occur when Dynamic Host Configuration Protocol (DHCP) assigns IP addresses to Remote Access Service (RAS) clients. RESOLUTION ========== To resolve this issue, specify the IP addresses of WINS servers in the TCP/IP configuration of the RAS server. The IP addresses of the WINS servers configured on the RAS server will be forwarded to RAS clients, enabling them to resolve NetBIOS names on the network. MORE INFORMATION ================ For additional information about DHCP options and RAS clients, please see the following article in the Microsoft Knowledge Base: Q160699 Understanding DHCP IP Address Assignment for RAS Clients RAS clients do not receive the TCP/IP configuration defined in the DHCP scope. If you do not configure WINS server addresses locally on the RAS server, RAS clients use b-node (local broadcast) as the WINS node type, which confines the NetBIOS name query requests to the local subnet. Additional query words: nt 4.0 resolve netbios remote ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.