DOCUMENT:Q246013 13-JUN-2001 [sna] TITLE :MMCSNA May Fail When Selecting Backup SNA Server PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you select the backup SNA Server in the MMC console, the MMCSNA may stop responding. CAUSE ===== There is a buffer overrun in the CListBox control of the Backup Sponsor Server. WORKAROUND ========== Make the desired changes in the SNA Server Manager. The SNA Server Manager is not affected by this problem. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3. MORE INFORMATION ================ Steps to Reproduce: 1. In the SNA Management Console, open a subdomain property. 2. Click the Client Backup Configuration tab. 3. Click to select Backup Sponsor Server check box. 4. Click Add. 5. Enter the server name, and then click OK. 6. Select the server name that you entered in the list box. 7. Click Edit. Result: MMCSNA stops responding. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 Version : WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.