DOCUMENT:Q245580 24-JUN-2000 [sms] TITLE :SMS: Client Connection Account Lockouts on Secondary Site PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 SP1 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Setup method discussed in the following Microsoft Knowledge Base article, client connection account lockouts may occur when clients are being installed on the secondary site. This occurs only if SQL server is not installed before you install Systems Management Server (SMS) on the primary site. Q235169 SMS: How to Reduce SMS Accounts Required for Installation on Large Windows NT Domains RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack WORKAROUND ========== To work around this behavior, install SQL Server before you install a primary site instead of using SMS Setup to start the SQL Server installation. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ The method included with the fix described in the following Microsoft Knowledge Base article (also included with SMS 2.0 SP1) introduces new Setup switches for secondary sites so that you can specify accounts to reduce the number of accounts in a domain with multiple sites. This installation method, when combined with automatic SQL Server installation using SMS Setup, can cause the client connection account to be locked out for secondary sites: Q235169 SMS: How to Reduce SMS Accounts Required for Installation on Large Windows NT Domains Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms200sp2fix Technology : kbSMSSearch kbSMS200SP1 Version : winnt:2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.