DOCUMENT:Q245429 13-JUN-2001 [sna] TITLE :Win5250 Problem Exiting AS/400 Screen With Function Key PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS:kbDSupport kbsna kbSNA400sp4fix kbSNA400PreSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== If an AS/400 application screen contains an input field that requires certain values, the Win5250 applet prevents the user from exiting the screen using a function key unless a valid value is entered in the field. This problem can be observed by attempting to exit the AS/400 change password screen without updating the user password: 1. Logon to the AS/400. 2. Select 1 "User Tasks". 3. Select 8 "Change Password". 4. At this screen, it's not possible to choose F3 or F12 to cancel. In this case, the 5250 applet is requiring a valid user input for a new password and fails to send the function key. CAUSE ===== The 5250 applet was incorrectly processing the input field(s) prior to the handling of function keys. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server 3.0 (including SP1-SP4) and 4.0 (including SP1-SP3). This problem was first corrected in SNA Server 4.0 Service Pack 4. Additional query words: ====================================================================== Keywords : kbDSupport kbsna kbSNA400sp4fix kbSNA400PreSP4fix Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ300SP2 kbSNAServ300SP4 Version : WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.