DOCUMENT:Q245067 11-JUN-2002 [winnt] TITLE :Cannot Synchronize Time on a Cluster PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Cluster Server ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== You may be unable to synchronize the time against a time source on your cluster. You cannot use the Timeserv utility from the Resource Kit because its name is already being used by the cluster Timeserv service. If you attempt to add a second Time Server resource within a single cluster using Microsoft Cluster Server (MSCS), an error message similar to the following text may be displayed: An error occurred attempting to read properties for the 'Time2' resource. The cluster resource could not be created in the specified resource monitor. Error ID: 5017 (00001399) CAUSE ===== The Timeserv service used in clustering is designed only to provide a consistent cluster-wide time, but does not allow real-time synchronization. Note that this service is not mandatory for cluster reliability purposes and can be deleted to use Resource Kit utilities such as Timeserv or W32Time instead. RESOLUTION ========== WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To use a Resource Kit utility instead, remove the Timeserv cluster resource: 1. In the Cluster Administration tool, set the Time Service resource to offline. 2. Delete the Time Service resource. 3. Move the cluster group to the other node. 4. Delete the Timeserv key in the following registry key on both nodes: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services 5. Install the Time Service or W32Time Resource Kit utility from the following Microsoft FTP site: ftp://ftp.microsoft.com/reskit/y2kfix/ Note that removing the Timeserv cluster resource does not affect the reliability of the cluster. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0, Enterprise Edition. MORE INFORMATION ================ The Timeserv and W32Time Resource Kit utilities use .ini files to configure their role and primary time source, and run as services. For information about their installation and use, including year 2000 (Y2K) information, see the following Microsoft FTP site: ftp://ftp.microsoft.com/reskit/y2kfix/ Additional query words: mscs ====================================================================== Keywords : kbtool Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbAudDeveloper kbClustServSearch Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.