DOCUMENT:Q244633 06-AUG-2002 [sms] TITLE :SMS: Site Status Node is Slow PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbMMC kbsms200 kbsms200bug kbsmsAdmin kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== The Site Status node in the Systems Management Server Administrator Console may be extremely slow on sites within a large hierarchy. When you click this node, the Systems Management Server provider runs the sp_GetSummarizers_sitedetail stored procedure once for every site in the hierarchy. The repeated calls to the stored procedure are redundant and contribute to the slowness that occurs when you open the node. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ To install the hotfix, use the appropriate method. NOTE: You must use the manual installation method to update workstations with the stand-alone Systems Management Server Administrator Console installed. Method 1: Using the Hotfix Installer ------------------------------------ NOTE: This method is only for I386-based computers. 1. Copy the hotfix folder structure to a share on your network. Q244633.exe is a Microsoft Windows Installer file that updates specific files on your site server. 2. Log on to your site server using an account with administrative privileges. 3. On the site server, close the Systems Management Server Administrator console. 4. Run Q244633.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch. Method 2: Manual Installation ----------------------------- 1. Close the Systems Management Server Administrator console and stop the Windows Management service. 2. Replace the Sms_nsst.dll file in the \bin\ folder with the version obtained from the hotfix. 3. Register the .dll file by typing the following commands at a command prompt, pressing ENTER after each command: cd \bin\ regsvr32 sms_nsst.dll 4. Restart the Windows Management service and Systems Management Server Administrator console. Additional query words: prodsms ====================================================================== Keywords : kbMMC kbsms200 kbsms200bug kbsmsAdmin kbsms200sp2fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.