DOCUMENT:Q244241  06-AUG-2002  [sms]
TITLE   :APM Message Never Received If Windows 95 Client Not Logged On
PRODUCT :Microsoft Systems Management Server
PROD/VER:winnt:1.2,2.0
OPER/SYS:
KEYWORDS:kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200sp2fix

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The information in this article applies to:

 - Microsoft Systems Management Server versions 1.2, 2.0 
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SYMPTOMS
========

When a user is logged on and receives a new advertised program, the following
message is displayed:

   A new advertised program is available. Do you want to open the Advertised
   Programs Wizard now?

If the user is not logged on when the advertised program is sent, the message is
not displayed when the user subsequently logs on to the network. However, the
Advertised Programs Monitor icon is displayed in the system tray (the area on
the right side of the taskbar).

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

   Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem was first corrected in Systems Management Server
version 2.0 Service Pack 2.

MORE INFORMATION
================

To install the hotfix, use either of the following methods.

Using the Hotfix Installer
--------------------------

NOTE: This method works on Intel-based computers only.

1. Copy the hotfix folder structure to a share on your network. Q244241.exe is
   an Systems Management Server (SMS) Installer file that updates specific files
   on your site server.

2. Log on to your site server using an account with administrative privileges.

3. On the site server, quit the SMS Administrator console.

4. Run Q244241.exe and follow the directions in the wizard. You can run the file
   in quiet mode by using the /s switch.

Manual Installation
-------------------

NOTE: You can use this method for both Intel-based and Alpha-based site servers.

1. Copy the hotfix folder structure to a local subfolder on your site server or
   to a share on your network.

2. Quit the Systems Management Server Administrator console and stop all Systems
   Management Server services.

3. Copy the following files from the hotfix I386 folder into the
   <Drive>:\Sms\Bin\I386 folder:

   Odpsys32.exe
   Odpusr32.exe

4. If Alpha-based support is enabled on the primary site, copy the following
   files from the hotfix Alpha folder into the <Drive>:\Sms\Bin\Alpha
   folder:

   Odpsys32.exe
   Odpusr32.exe

5. Copy the updated Swdist32.exe file from the appropriate <Platform>
   subfolder into the
   <Drive>:\Sms\Inboxes\Clicomp.src\Swdist\<Platform> folder.

6. Copy the updated Compver.ini file into the
   <Drive>:\Sms\Inboxes\Clicomp.src\Swdist folder.

7. Restart the SMS services.

Additional query words: prodsms logged off notification ad

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Keywords          : kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200sp2fix 
Technology        : kbSMSSearch kbSMS120 kbSMS200
Version           : winnt:1.2,2.0
Issue type        : kbbug
Solution Type     : kbfix

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Copyright Microsoft Corporation 2002.