DOCUMENT:Q243848 11-DEC-2001 [winnt] TITLE :Windows NT Server 4.0 Terminal Server Restarts Unexpectedly PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP4 OPER/SYS: KEYWORDS:kberrmsg kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using your Windows NT Server 4.0, Terminal Server Edition-based server, it may restart for no apparent reason. Also, you may see the following event in the System log: Event ID: 6008 Source: Event Log Description: The last system shutdown was unexpected. CAUSE ===== This issue can occur if a user with administrative privileges modifies the computer policy to permit shutdown from authentication. When this feature is enabled, any client that is connected to the Terminal Server has the capability of restarting the Terminal Server. RESOLUTION ========== To resolve this issue: 1. Click Start, point to Programs, point to Administrative Tools, and then click System Policy Editor. 2. Click File, and then click Open Registry. 3. Click Windows NT System, click Logon, and then click the "Enable shutdown from Authentication" command on the Logon menu to remove the check mark. NOTE: Changing the System policy back to default values removes this option from all client sessions, but an administrator still has the option to shut down the Terminal Server from the Authentication dialog box. MORE INFORMATION ================ The event message listed earlier in this article is the only indication of this issue. Additional query words: ====================================================================== Keywords : kberrmsg kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServSearch Version : winnt:4.0,4.0 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.