DOCUMENT:Q243044 15-OCT-1999 [iis] TITLE :MMC Does Not Display Virtual Directories PRODUCT :Internet Information Server PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Management Console (MMC) to display a virtual directory in Internet Information Server (IIS), the MMC may show that the virtual directory is unavailable and not enumerate the directory contents as expected. This can happen when the virtual directory is designated as a Universal Naming Convention (UNC) connection to another computer. The connection may appear as though the computer is not available on the network. CAUSE ===== When the actual UNC connection has not been previously established, the MMC attempts to connect using the logged-on user. If the logged-on user does not have the proper access to the share, then the MMC fails to enumerate the virtual directory correctly. This only occurs in the MMC, and not to the Web services. This does not affect the functionality of the Web services because IIS scans the metabase for the proper credentials to make the UNC connection. Therefore, the virtual directory is usable to the Web server. WORKAROUND ========== To work around this problem, make a UNC connection to the system that the virtual directory is using, prior to starting the MMC. Additional query words: ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.