DOCUMENT:Q242571 11-JUN-2002 [sna] TITLE :How To Manually Uninstall SNA Server 4.0 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SUMMARY ======= This article describes how to manually uninstall SNA Server 4.0 for Windows NT when you are unable to uninstall SNA Server with the Add/Remove Programs tool in Control Panel, or when using SNA Server Setup (Setup.exe). MORE INFORMATION ================ WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To manually uninstall SNA Server, complete the following steps: 1. Click Start, point to Programs, and choose Windows NT Explorer. 2. Locate the appropriate folder corresponding to version of SNA Server was installed. The default folders are listed below: - SNA Server 4.0 Retail - C:\SNA - SNA Server 4.0 SP2 Retail - C:\Program Files\SNA 3. Rename the SNA folder to Old_SNA. For information about how to rename a folder click Start, click Help, click the Index tab, type renaming , and then double-click the Renaming folders topic. 4. Remove the following folder: \Winnt\Profiles\All Users\Start Menu\Programs\Microsoft SNA Server WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. 5. Using Registry Editor, remove the following keys: NOTE: Depending on what components were chosen during the initial installation, all keys listed here may not exist. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ADVSDLCLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ADVSYNCDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ANDWTDLCDD_2.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ANDWTDLCLS_2.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ATMSDLCLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ATMSYNCDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ATMX25LS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\BARRCDLCDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\BARRCDLCLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\BARRSDLCLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\BARRSYNCDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DCADFTDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DCADFTLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DCASDLCLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DCASYNCDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DCAX25LS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DGIPSDLCLS_3.1.1_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DGIPX25LS_3.1.1_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DGISYNCDD_3.1.1_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DIGISYNCDD_3.1.1_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DIGIX25LS_3.1.1_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\GSNECADD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\GSNECALS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IBMDFTDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IBMDFTLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IBMSDLCLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IBMSYNCDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IBMTDLCDD_2.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IBMTDLCLS_2.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IBMX25LS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MGATELS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MGATEXLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MGSYNCDD_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MGT1LS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MGT1XLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NDISTokenRingLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NVRunCmd HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\POL3174E_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\POL3174ELS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\POL3174P_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\POL3174PLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SNACLASPLS_2.1_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SNAREMLSLS_1.0_* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SNA OLE DB HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SNA Print Server HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SNA Server HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\TN5250 Server HKEY_LOCAL_MACHINE\SOFTWARE\Program Groups\Microsoft SNA Server HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ADVSDLC* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ADVSYNC* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AFTPD HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Andwtdlc HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AtmSdlc* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ATMSYNC HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AtmX25* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BarrC* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BarrS* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BARRSYNC HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Chanin HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DCADFTDD HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DcaDft* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DcaSdlc* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DCASYNC HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DcaX25* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DDM001 HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DDM6DB HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DDM999 HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DGIPSYNC HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DgiX25* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DGPSdl* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DGPX25* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DIGISYNC HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\GsnChan* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\GSNECADD HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\IBMSYNC HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\IbmTdlc HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MGSYNC HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MGT1S* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MGT1X* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MngAgent HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NVAlert HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NVRunCmd HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\PO005 HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\PO009 HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\POL3174E HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\POL3174P HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\POLELS* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\POLPLS* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaBase HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaDemo* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaDdm HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaDlc* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaHostProcess HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaMG* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaMGX* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaNetMn HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaPrint HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaRem* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaRpcService HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaSdlc* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaServr HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaTdlc* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SnaX25* HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TN3270 HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TN5250 6. After it has been confirmed that SNA Server 4.0 was successfully removed then the Old_SNA folder may be removed. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 Version : WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.