DOCUMENT:Q242200 27-MAY-2001 [winnt] TITLE :TPU: Setup Continues Even with Insufficient Disk Space PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.5; : OPER/SYS: KEYWORDS:kberrmsg kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Server 4.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are installing Team Productivity Update (TPU), you may receive the following error message (note that the drive letter and space available vary): Insufficient Drive Space There does not appear to be sufficient disk space available on drive E to complete the setup. Space Available: 287.5 MB Space Required: 566.6 MB If you'd like to try to continue the setup anyway, click OK. Otherwise, click Cancel. If you choose to continue with TPU Setup, you receive the following error message: TPUSetup Setup was unable to place the Outlook 2000 files on the client share. Please review any documentation accompanying your setup for more information on why setup may not be working properly. You might also try closing any open applications and run setup again. When you click OK, the Team Productivity Update Setup Wizard indicates that Setup was not successful. TPU has not been installed. CAUSE ===== This behavior occurs if the drive you choose as the installation drive for TPU does not have enough free space for the installation. RESOLUTION ========== When you receive the first error message, click Cancel, and then change the destination drive for the Team Productivity Client share to a drive with at least 566.5 megabytes (MB) of free space. MORE INFORMATION ================ Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: smallbiz ====================================================================== Keywords : kberrmsg kbsetup Technology : kbAudDeveloper kbBackOfficeSearch kbBackOfficeServ450 Version : winnt:4.5; : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.