DOCUMENT:Q241533 09-DEC-1999 [sna] TITLE :Dr. Watson in Mmc.exe with SNA Server and SMS on Same Computer PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0,4.0 SP1,4.0 SP2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When SNA Server 4.0 and Systems Management Server 2.0 are installed on the same computer, an exception error may occur when you try to open the Microsoft Management Console (MMC) plug-in for SNA Server (Mmcsna.msc) using Mmc.exe. If Dr. Watson is configured as the default debugger on the system, a Drwtsn32.log file similar to the following is generated when this problem occurs: Error: An application error has occurred and an application error log is being generated. MMC.EXE Exception: access violation (0x0000005), Address: 0x5f4058b6. Application exception occurred: App: exe\mmc.dbg (pid=220) When: 6/16/1999 @ 16:42:1.312 Exception number: c0000005 (access violation) State Dump for Thread Id 0xdb eax=00000000 ebx=00256520 ecx=00000000 edx=00000008 esi=002579a4 edi=002579a0 eip=5f4058b6 esp=0006e240 ebp=0006e274 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206 function: Ordinal1669 5f4058aa e8d4b7ffff call Ordinal1168 (5f401083) 5f4058af 8b4004 mov eax,[eax+0x4] ds:0147ea06=???????? 5f4058b2 6a01 push 0x1 5f4058b4 8bc8 mov ecx,eax FAULT ->5f4058b6 8b10 mov edx,[eax] ds:00000000=???????? 5f4058b8 ff9298000000 call dword ptr [edx+0x98] ds:000000a0=???????? 5f4058be c3 ret STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 4.0. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 Version : WINDOWS:4.0,4.0 SP1,4.0 SP2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.