DOCUMENT:Q241144 22-DEC-1999 [winnt] TITLE :ARCserve for Small Business Server Not Compatible with SBS 4.5 PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.5 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Server versions 4.0, 4.5 ------------------------------------------------------------------------------- SUMMARY ======= ARCserve Storage Suite for Small Business Server by Computer Associates International, is not compatible with Small Business Server 4.5. This program is intended to run only on Small Business Server 4.0/4.0a. MORE INFORMATION ================ If you were running ARCserve on Small Business Server 4.0 and upgraded to Small Business Server 4.5, you may have problems starting the ARCserve backup services. You may receive an error message that you do not have enough ARCserve licenses to start the services. You receive this error message because ARCserve is not detecting the correct number of Client Access Licenses installed for Small Business Server. For more information about this problem and its resolution, contact Computer Associates technical support at 1-800-243-9462 or visit their Web site at: http://www.cai.com The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: smallbiz ====================================================================== Keywords : kb3rdparty Technology : kbAudDeveloper kbBackOfficeSearch kbBackOfficeServ400 kbBackOfficeServ450 Version : winnt:4.0,4.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.