DOCUMENT:Q241073 02-FEB-2000 [winnt] TITLE :Error Message After Upgrading SBS 4.5 to BackOffice 4.5 PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.5 OPER/SYS: KEYWORDS:smallbiz ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Server 4.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you restart your computer after you upgrade your Microsoft Small Business Server-based computer to the full installation of BackOffice Server version 4.5, you may receive an error message stating that some Dynamic Link Library (DLL) files are mismatched. CAUSE ===== This problem occurs because BackOffice Server version 4.5 includes Service Pack 1, but Small Business Server applies service pack 4 files when it is installed. When the BackOffice 4.5 setup process runs, it attempts to install older dlls, which are different from the Service Pack 4 DLL files and this conflict is created. RESOLUTION ========== To prevent this issue from occurring, run the Setup.exe program located on the Windows BackOffice CD-ROM. Additional query words: smallbiz ====================================================================== Keywords : smallbiz Technology : kbAudDeveloper kbBackOfficeSearch kbBackOfficeServ450 Version : winnt:4.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.