DOCUMENT:Q240731 01-OCT-1999 [sna] TITLE :CREATEPROCESS FAILED Error During Silent Install PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 SP2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0 SP2, 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you perform a silent installation of SNA Server or the SNA client software, from a network drive, the following error message may occur: CREATEPROCESS FAILED The only information in the dialog box is "Immc.exe." If you click the OK button, the error message continues to reappear until the installation is terminated. CAUSE ===== All directories needed for the silent installation are not available on the network drive where you are installing from. RESOLUTION ========== Copy all the required directories for a silent installation to the network drive where you will be installing from. The required directories are outlined in the More Information section below. MORE INFORMATION ================ In SNA Server 4.0 SP2 and later, the MDAC and MMC directories from the SNA Server compact disc are needed for the silent installation, in addition to the client and server installation directories. The following directories need to be copied to the network drive from which you will be performing silent installations for the SNA client: \Mmc \Mdac \Clients \Clients\Win9x \Clients\Winnt\I386 \Clients\Winnt\Alpha For the SNA Server installation, the directories below need to be copied to the network drive: \Mmc \Mdac \I386 The directories below are required for the SP2 installation for SNA Server 4.0 as stated in the Readme file that comes with SP2: \I386 (SNA Server 4.0 SP2 files) \MMC (MMC installation) \MDAC (MS DAC installation) \REG2UDL (utility used by Setup) Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400SP2 kbSNAServ400SP3 Version : WINDOWS:4.0 SP2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.