DOCUMENT:Q239942 16-MAY-2002 [sna] TITLE :Access Violation in Snaexp.exe Occurs When Inserting a Range of PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0,4.0 SP1,4.0 SP2 OPER/SYS: KEYWORDS:sna4 kbsna400sp1 kbsna400sp2kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When a range of LUs is inserted into a connection while an existing LU in the connection is highlighted, an Access Violation error may occur and a Dr. Watson Log similar to the following may be generated: Application exception occurred: App: exe\snaexp.dbg (pid=408) When: 8/5/1999 @ 14:29:20.843 Exception number: c0000005 (access violation) CAUSE ===== The Access Violation error is caused by the Range Of LUs Wizard using an uninitialized pointer. WORKAROUND ========== When you use the Range of LUs Wizard to insert a range of LUs in a connection, make sure an existing LU in the connection is not highlighted. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 4.0, SNA Server 4.0 Service Pack 1, SNA Server 4.0 Service Pack 2. Additional query words: ====================================================================== Keywords : sna4 kbsna400sp1 kbsna400sp2 kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 Version : WINDOWS:4.0,4.0 SP1,4.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.