DOCUMENT:Q239048 04-FEB-2000 [iis] TITLE :Access Denied When Sending a Request to an Enterprise CA PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create a new server certificate for use in Internet Information Services (IIS) 5.0 using the Web Site Certificate Wizard, you may receive an Access Denied error message when sending the request. This only happens when you request a certificate from an Enterprise Certificate Authority (CA). CAUSE ===== This is typically caused by the Certificate Server service not being started on the computer you are sending the request to. RESOLUTION ========== Make sure that the Certificate Server service is running on the computer that you are sending the request to. STATUS ====== This is a known issue with the Web Site Certificate Wizard and Microsoft Certificate Services (Enterprise CA). Additional query words: iis CA access denied ====================================================================== Keywords : Technology : kbiisSearch kbiis500 Version : winnt:5.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.