DOCUMENT:Q238277 11-DEC-2001 [winnt] TITLE :Very Slow Scrolling in Excel 97, 2000 and Internet Explorer 4.0 PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Excel 97, 2000, or Microsoft Internet Explorer 4.0 on a Terminal Server client, you may experience very slow response when you scroll. CAUSE ===== This problem is caused by the "provide feedback with animation" in Excel and the "use smooth scrolling" option in Internet Explorer. RESOLUTION ========== To resolve this problem in Excel 97 or 2000: 1. Start Excell 97 or 2000. 2. On the Tools menu, click Options. 3. Click the Edit tab, and then clear the Provide feedback with Animation checkbox. To resolve this problem in Internet Explorer 4.0: - Start Internet Explorer 4.0. - On the View menu, click Internet Options. - Click the Advanced tab, then clear the use smooth scrolling checkbox. REFERENCES ========== Q235100 Additional query words: scroll, terminal server, display ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServSearch Version : winnt:4.0,4.0 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.