DOCUMENT:Q236599 08-MAY-2002 [sna] TITLE :Win32 SLI Application Ends Unexpectedly with No Errors PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0,4.0 SP1,4.0 SP2 OPER/SYS: KEYWORDS:kbsna400sp3fix sna4 kbsna400sp1 kbsna400sp2 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== While running a Win32 SLI application on SNA Server or an SNA Windows NT client, the application may end unexpectedly with no errors reported in the Windows NT event logs, and no Drwtsn32.log entry created. When this problem occurs, all SNA sessions supported by the application end. CAUSE ===== The Winsli32.dll may encounter an access violation in WINSLI32!ipcOutput while processing the session end because of the way it queues RUI responses. No Drwtsn32.log entry is created because the SLI DLL catches the exception within its own exception handler. The key sequence of events is as follows: - SLI issues RUI_TERM. - SLI receives the RUI_TERM completion and queues this up. - The application issues a SLI_RECEIVE, which results in SLI issuing an RUI_READ. - SLI receives the RUI_READ completion (CANCELED-TERMINATED) and queues it up. - SLI dequeues the RUI_TERM and frees its session CB and all associated VCBs, including the RUI_READ VCB that has just been queued. - SLI dequeues the RUI_READ completion causing an access violation. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in SNA Server version 4.0 Service Pack 3. Additional query words: ====================================================================== Keywords : kbsna400sp3fix sna4 kbsna400sp1 kbsna400sp2 Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 Version : WINDOWS:4.0,4.0 SP1,4.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.