DOCUMENT:Q235792 07-OCT-1999 [sms] TITLE :SMSINST: Long Filename Is Truncated with Version Checking PRODUCT :Microsoft Systems Management Server PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug smsinst ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server Installer version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When installing a long filename file on a computer running Microsoft Windows 95 using the Install File script item with version checking, the file name is truncated to the 8.3 format when installed. Note that it is not converted to a legal short file name or alias, but rather truncated at the eighth position in the file name. For example, if the source file name is "FolioCacheCleaner.DLL", the file at destination becomes "Foliocac.dll", even though %MAINDIR%\FolioCacheCleaner.DLL was specified for the destination in the Install File script item dialog box. Also note that if the file is self-registering, the long file name is referenced in the Install.log and you receive an error message stating that the file was unable to self-register because a file of that name does not exist at the destination. The following is a sample Install.log file that shows this: *** Installation Started 5/21/99 4:45:18 *** Title: Untitled Installation Source: C:\WINDOWS\DESKTOP\UNTITLED.EXE File Copy: C:\TEST\ThisIsALongFileName.txt File Copy: C:\TEST\FolioCacheCleaner.dll Could not Self-Register: C:\TEST\FolioCacheCleaner.dll Using the example above after the installation is completed, C:\TEST contains the following files: - Install.log - ThisIsALongFileName.txt (correctly copied, because it contains no version information) - foliocac.dll (the DLL was not self-registered) Note that this problem does not occur if version checking is not taking place, or the long filename file does not have version information. WORKAROUND ========== To work around this problem, do not use version checking if installing files with version information that has long file names. Instead, specify Always in the replacement options drop-down list for the Install File script item installing the long file name file. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ Steps to Reproduce Behavior --------------------------- 1. Use Systems Management Server Installer version 2.0.64 to create a new script. 2. Add an Install File script item. For the source, specify a file that has a long file name (no spaces) and has version information (such as a DLL). 3. Select the Self Register check box if this file is self-registering. NOTE: This is not necessary for reproducing the problem, but illustrates the additional effect of problem. 4. Under Replacement Options, choose If version number same or older. 5. Compile and run the script. View the Install.log and destination file names. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug smsinst Technology : kbSMSSearch kbSMSI200 Version : WINDOWS:2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.