DOCUMENT:Q235778 08-MAY-2002 [sms] TITLE :SMS: CCM Fails to Install SMS Client on WinNT Version 3.51 PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms120 kbsms120bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Systems Management Server client installation fails on Windows NT 3.51 workstations. If logging is enabled for the client configuration manager component, the log will contain an error such as the following: --> Attempting to connect to administrative share '\\TESTCLI\admin$' using account 'TESTDOM\SMSService' SMS_CLIENT_CONFIG_MANAGER ---> Connected to administrative share on machine TESTCLI using account 'TESTDOM\SMSService' SMS_CLIENT_CONFIG_MANAGER ---> Invalid NT version "3.51" on machine "TESTCLI" SMS_CLIENT_CONFIG_MANAGER CAUSE ===== When the Systems Management Server site server is configured to use an alternative "Number-decimal symbol" in regional settings, the client configuration manager component (CCM) fails to properly interpret the version of the potential client and thus aborts the installation. RESOLUTION ========== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms120 kbsms120bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.