DOCUMENT:Q235138 02-JUL-2000 [sms] TITLE :SMS: Unable to Delete Site System from Administrator UI PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to delete a Site System with the Systems Management Server (SMS) Administrator UI under Systems Management Server Site Database (site code - site name) Site Hierarchy site code - site name Site Settings Site Systems the server disappears, and then reappears when upon refresh. This problem occurs for systems which once served as a Client Access Point (CAP) site system role. SMS 2.0 (without a service pack) will raise status message errors every hour if the server can not be uninstalled successfully. CAUSE ===== The Site System carries the Component Server role and the Administrator UI is designed to not remove any site systems which are still serving an active site system role. After all Administrator-definable roles are removed from the Site System properties of the system to be removed, Site Component Manager (an SMS core service) is instructed to "de-install" and remove the x:\SMS directory structure, SMS Executive service, and registry entries from the server in question. After the deinstallation of the server is complete, the Site Component Server disappears, or 7 days after a retry attempt has failed, at which point the Site Component Manager assumes the server is permanently offline, the role of Component Server is removed. The Component Server role is not definable by the Administrator and cannot be modified manually. WORKAROUND ========== Wait for Site Component Manager to remove Component Server role after successful deinstallation of the Client Access Point or wait for the 7-day retry interval to pass, and then delete the server within the SMS Administrator UI. If the server in question is no longer available and SMS is in use without a service pack, upgrade to the latest Service Pack. Additional query words: prodsms sitecomp component delete ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.